Tag: the unite group

  • How can Cyber Essentials help protect your business?

    How can Cyber Essentials help protect your business?

    In short Cyber Essentials helps protect your business by protecting you from the most commonly known cyber-attacks. No business owner wants their company to be at risk of any complications which could compromise their ability to operate. In terms of cyber security, we highly recommend companies take the necessary actions to best protect themselves. This is why we encourage achieving a Cyber Essentials certificate.

    Let’s break down the 5 main areas of the certification and how Cyber Essentials helps protect your business.

    1.      Access Control

    Cyber Essentials covers who has access to your files. This is something businesses often overlook. It is important to consider who has access to what. Do all your staff really need access to all your files? Having managed access to administrator accounts means you can protect who has access to your data and services.

    2.      Software Updates

    The Cyber Essentials scheme also ensures all devices are kept up to date with software updates. Staying current with the latest software updates and security patches protects you against the newest cyber-attacks and vulnerabilities. Updates not only add new features they also are designed to tackle the latest threats on software. To pass the certification all devices must be kept on the latest updates.

    3.      Firewalls & Routers

    Firewalls are designed to protect businesses from users who are not authorised from gaining access. So by having a firewall in place, you create a so-called ‘buffer zone between your IT network and any other external links. This will allow you to analyse any incoming traffic. Meaning you can decide who to allow access to on your network. Therefore protecting your business from hackers.

    4.      Secure Configuration

    Secure configuration covers ensuring you choose the most secure setting for your devices and software. This includes changing passwords regularly as well as removing unused accounts and software. It is easy to forget to remove any unused users and software. However, it is very important! Taking such measures massively reduces the risk of potential cyber-attacks. Therefore, protecting you and your data from being compromised.

    5.      Malware Protection

    Malware protection is another key part of the Cyber Essentials scheme. Using properly configured anti-malware software will protect you from viruses and other malware risks. Anti-malware software will only allow trusted applications to run which reduces the risk of unsafe applications running in the background without you knowing.

    Why is protecting your business so important?

    Figures from 2021, show 39% of businesses identified a cyber-attack on their business. Of the 39%, 1 in 5 identified a more sophisticated attack type such as a denial of service, malware, or ransomware attack. With 31% of those businesses estimating they were attacked at least once a week. Overall averaging at a cost of £4,200 for small businesses rising to £19,400 for medium and large businesses. Could your business afford such a loss?

    Of course, we should also consider not only the financial impact such attacks can have. But also the damage it can do to customers’ trust in your business. As well as the likelihood of them being a returning customer. Would you trust a business if you knew they had gaps in their cyber security which meant they had fell victim to an attack?

    No measures can completely eliminate the risk. However, achieving a cyber essentials certification reduces the risk by at least 80%!

    Let us help!

    Here at The Unite Group, we can guide you through Cyber Essentials and help you protect your business. We have in-house Cyber Essentials assessors to not only approve certifications but also provide support throughout the application process. To find out more, book a quick call with our team today!

  • Cybersecurity Awareness Month

    Cybersecurity Awareness Month

    cybersecurity month

    Did you know October is cybersecurity awareness month? As we shift towards a more digital way of life in 2022, cybersecurity has never been more important! This month is focused on helping businesses, their employees & customer understand the risks that we should be aware of online. As well as the measure we should be taking to reduce the risk of falling victim to such an attack.

    In this blog we share our top tips to take the first steps in protecting yourself from cybercrimes.

    1.      Use strong passwords

    One of the easiest ways internet users can fall victim to cybercrimes is through easily guessed passwords. Therefore, we recommend you create strong passwords by using the following:

    • A combination of upper- and lower-case letters.
    • Include numbers.
    • Include symbols.
    • Never include your name, birthday or other personal information.
    • Use different passwords for different applications.
    • Always create passwords with at least 12 characters.

    Taking such measures should reduce the chance of a hacker gaining access to your account. If you are a business owner, you should ensure all employees have appropriate passwords to ensure your business is not vulnerable to an attack.

    2.      Ensure all software is up to date

    We are all guilty of pressing ‘later’ when the dreaded software update pops up. However, this habit must change! Software updates do not only include new features, they are also designed to strengthen the stability of any software and tackle the latest viruses.

    Not staying up to date with software updates compromises your cybersecurity massively in comparison to those who do.

    This also is a part of the Cyber Essentials scheme so if your business is working towards this certification software updates must be completed.

    3.      Be sure to have antivirus software installed

    Can you afford for your device to be slow, damaged or have important files deleted? We’re sure the answer is no. Therefore, it’s vital you have antivirus software installed. Antivirus software detects and removes files before they can do any serious damage to your device & files.

    Unsure what antivirus to go for or how to install it? Our helpdesk team can help, contact us today!

    4.      Use public Wi-Fi cautiously

    When using public Wi-Fi you should be cautious of what files you open as hackers can create unsafe networks or steal your information through an unsecure connection.

    Therefore, we recommend you consider what you use public Wi-Fi for. For example, avoid accessing your online banking unless you are 100% sure your connection is safe.

    Did you know, here at The Unite Group we offer Horizon Wi-Fi our safe public Wi-Fi solution? Are you sure your connection is safe & that you are protecting the data of your customers? If you are unsure get in touch today and we can best advise.

    5.      Regularly backup your data

    Regular backups of your data are one way to protect yourself in the unfortunate situation of falling victim to an attack. For best practice, we recommend using the 3-2-1 approach.

    • Have three copies of your data,
    • On 2 different storage mediums,
    • With one off-site copy!

    Here at The Unite Group, we offer a managed backup solution. Click here to learn more about this service!

    6.      For businesses, achieve a Cyber Essentials Certification

    One simple way for businesses to protect themselves against 80% of the most basic cyber threats is by achieving a Cyber Essentials certification. This scheme covers 5 key areas of cybersecurity:

    • Access control – having managing access to administrator accounts means you can protect who has access to your data and services.
    • Software Updates – staying current with the latest software updates and security patches protects you against the newest cyber-attacks and vulnerabilities.
    • Firewalls & Routers – creating a buffer-zone’ between your IT network and other external networks. This will ensure incoming traffic is analysed to find out if you would like to allow it access to your network.
    • Secure Configuration – choosing the most secure setting for your device and software. As well as changing passwords and removing unused accounts and software will reduce the risk of a potential cyber-attack.
    • Malware Protection – using properly configured anti-malware software will protect against viruses and other malware risks. This also includes to only allow trusted applications to run.

    To learn more about how Cyber Essentials can protect your business, click here!

    Throughout the month we will be sharing more top tips on our socials so be sure to keep an eye on our Facebook, Instagram & LinkedIn!

  • An interview with a Cyber Essentials assessor

    An interview with a Cyber Essentials assessor

    an interview with a cyber essentials assessor

    We recently interviewed Rob, one of our Cyber Essentials assessor’s here at The Unite Group. Rob has received his qualification to be a Cyber Essentials Assessor. This means he can assess companies for the Cyber Essentials accreditation.

    Cyber Essentials is a program from GCHQ’s National Cyber Security Centre. Achieving this accreditation gives companies security from known security vulnerabilities.

    Rob talked us through some common FAQ’s surrounding Cyber Essentials and the scheme it follows.

    What is the role of a Cyber Essentials Assessor within The Unite Group?

    As a Cyber Essentials Assessor I am accredited to assess a company to see if they will meet the requirements of the Cyber essentials certification.

    When a company wants Cyber Essentials accreditation, The Unite Group will do a quick survey to see how ready the company is for accreditation. Following this, I will advise if there are any changes likely required to meet the accreditation. After the company has applied for the accreditation, and any changes have been made in order to comply, I go through the details of a company and assess this against the Cyber Essentials specification, and will ultimately give the company there grade.

    Why is it important to get a Cyber Essentials Certification?

    Cyber Essentials is a accreditation developed in partnership with the National Cyber Security Centre, part of GCHQ. Cyber Essentials gives a company a well rounded foundation in security that will mitigate the majority of attacks that companies face. With a Cyber Essentials Certification a company can demonstrate to it’s clients or other business that they are prepared to protect themselves from a cyber attack. This can also be used to demonstrate that the company is insurable against a cyber attack coming. For some companies it would be possible to get insurance as part of the Cyber Essentials certification.

    How can Cyber Essentials help protect businesses?

    Cyber Essentials demonstrates that your business has various security practices in place. Cyber Essentials has various requirements for how to secure your business routers, firewalls, services, end user devices, and to secure users access.

    Your companies router and firewall is what keeps your companies network protected from the general internet. This is just as important as the walls and doors that prevent an attacker just walking in. You may have much of your companies information running on important services. Think of how hard it would be if you didn’t have access to emails for a day!

    What is involved in the Cyber Essentials process?

    To apply for Cyber Essentials there is a form that demonstrates that your business has all the protections in place. You have to provide evidence of the policies and processes. As well as technical measures that your business has in place to protect the business. These will demonstrate that the measures in place are sufficient to meet the requirements of Cyber Essentials.

    How can The Unite Group support businesses through the process?

    The Unite Group can help by updating your business to have all of technical measures in place to meet the requirements of Cyber Essentials. We can provide the evidence that is required. Likewise we can provide the details of any technical measures that are in place to protect your business.

    The Unite Group can go through all the questions required with you and make sure that you know what is required. We also go through what is currently in place, so you know if there are any changes that your business needs to make in order to achieve the Cyber Essentials accreditation.

    Once your business is ready to apply for Cyber Essentials The Unite Group can prepare the final document, and submit this for examination.

    Interested in learning more or perhaps you have some questions you’d like answered about Cyber Essentials? Arrange a call with Dean today!

  • September 2022 – Newsletter

    September 2022 – Newsletter

    Here we are again with our monthly newsletter! As The Unite Group we love keeping our customers up to date with the latest deals, tips, industry news as well as what our fantastic team are getting up to! Read our September issue to see what we have got up to in the past month!

    In this newsletter: We attended the Network+ Back to Networking event, we welcome Craig to our team, we share the upcoming Expos we will be attending, share info about the Cyber Essentials scheme, share the the next Network+ event & have a special offer from the Social+ team for all our customers!

    To read The Unite Group’s September Monthly Newsletter, click on the image below!

    To be added to our mailing list drop us an email, info@theunitegroup.co.uk or to speak to our friendly team call us on, 0191 466 1050

    september newsletter
  • Why do I need Cyber Essentials?

    Why do I need Cyber Essentials?

    why do I need cyber essentials certification
    Let’s cover why you need a cyber essentials certification?

    So, why is achieving a Cyber Essentials certification so important?

    In our recent blogs, we have covered the basics of a Cyber Essentials certification as well as what exactly the process of gaining the certification involves. We now move on to covering why you need a Cyber Essentials certification. As well as the opportunities that come with having the certification.

    Below, we cover 4 benefits of achieving a Cyber Essentials certification.

    1.      Reduce the risk of falling victim to a cyber attack

    With cyber-attacks and threats on the rise, it has never been more important to ensure your business protects itself from falling victim. Around 71.1 million people fall victim to cybercrimes every year! Having a Cyber Essentials certification gives you peace of mind that your business is protected against around 80% of the most basic cybercrimes.  

    2.      Demonstrate to your customers that you take cyber security seriously

    Holding a Cyber Essentials certification demonstrates to your customer base that you take both your own as well as their cyber security seriously. This is likely to attract customers to use you over a competitor as they will feel safer that their personal data is protected. No customer ever wants to feel they are at risk of a data breach. Therefore, having a cyber essentials certification will help you retain and attract customers.

    3.      Open your organisation to the opportunities of working with the Government and the Ministry of Defence

    Did you know, that all Government and Ministry of Defence organisations require their contractors to hold a Cyber Essentials certification to even be considered as a company they can work with? Therefore, for any business that would like to put forward to win contracts within this sector, a cyber essentials certification is vital! Even if this is not an area your business is currently looking to work with, many large organisations are starting to take the same stance. So, not having a certification could hinder your chance of winning contracts.

    4.      Feel confident you have the basic levels of protection in place

    The Cyber Essentials certification is only valid for one year and must be renewed annually. This however ensures that you are protected against the latest cybercrimes and that your measures put in place remain relevant. This therefore means you can be confident you are ensuring your cyber security is up-to-date. Achieving certification also involves ensuring all software is installed with the latest updates which further protects you from the latest, most advanced cyber threats.

    Who needs Cyber Essentials?

    In short, every business! After considering the above points, it is hard to find a business that would not want to first protect itself from cybercrime but also its customer base! Aside from that, the opportunity to work with larger organisations as well as bid for Government and Ministry of Defence contracts makes achieving the certification very worthwhile for a lot of businesses looking to expand and attract larger clientele. 

    Is it worth it?

    Yes! Achieving a Cyber Essentials certification is absolutely worth it. It ensures you are protected from the vast majority of basic attacks whilst also giving your customers enhance trust in your businesses as well as opening the doors to new opportunities.

    Do you want to learn more about achieving a Cyber Essentials certification? Contact us today and our friendly, knowledgeable team will be happy to explain in more detail the Cyber Essentials process or help you take the first steps to achieve your Cyber Essentials Certification!

  • A chat with Craig, our Systems Administrator

    A chat with Craig, our Systems Administrator

    craig mtt
    A chat with Craig, our systems admin

    In continuation of our Meet The Team blog series, we are excited to introduce you to Craig. Craig is the newest member of the team here at The Unite Group having started working with us just a few weeks ago. Craig has settled into our team greatly and always brings a sense of positivity to the office!


    We recently had a chat with him to find out a bit more about Craig and the role he will be undertaking here at The Unite Group…

    Growing up, what did you want to be?

    Growing up, I always wanted to be a soldier. I spent 4 years in the South African Defense Force as an operational medic. I thoroughly enjoyed serving my country, and I am very proud of this.

    What is your role at The Unite Group and how did you end up where you are now?

    My role here at The Unite Group is a Systems Administrator, it’s a new role but I have worked in IT for almost 30 years now.

    I started in sales at an IT retailer after leaving the military. From there I quickly progressed to completing my MCSE on Windows NT, and joined Siemens as a network administrator. I then worked in Saudi Arabia for ARAMCO oil company supporting their knowledge management system. Thereafter, I worked in Botswana for their largest mining contractor as their general manager. We mined Nicol 24/7 and we also built asphalt roads for the government. Back in 2018, I emigrated from South Africa to the United Kingdom with my wife and son.

    I have thoroughly enjoyed my time in the United Kingdom, and I am overjoyed to be working with such a brilliant team here at The Unite Group. I also enjoy working with people, and I enjoy working in a team. As a team, we are always on hand to jump on and help one another when needed! I also take great pride in providing solutions to make our customers’ lives easier.

    What does a typical day look like at The Unite Group?

    My typical day is busy and we always start off with a laugh and a cup of coffee. My main role is to work closely with Mike and Dean on researching and planning projects for our customers. Alongside this, I offer tech support and help wherever I can. I am also working on some very interesting projects, and I want to see our customers pleased with the outstanding service we offer.

    What is your most and least favourite part of the job?

    My favourite part of the job has got to be working with people, supplying solutions to customers, and keeping my brain active. I can’t say I have any negatives. I always try to be positive about everything in life.

    What is your greatest achievement?

    My greatest achievement is stopping smoking cigarettes after 35 years, stopping alcohol, and losing 50 pounds by going back to the gym 6 days a week. I am fit now and have never felt better in my life. This has helped tremendously with focusing, and just being accepted into The Unite Group is a massive achievement.

    What is the best piece of advice you’ve been given?

    The greatest piece of advice I have ever been given is to “never burn your bridges”.

    Where do you see yourself in 10 years’ time?

    In 10 years time, I see myself as a success contributing to the success of this company and my team. I want The Unite Group to be successful, and I want to be part of that.

    How do you unwind outside of work?

    Outside of work, I like to go fishing, you can often find me at some of our beautiful locations like Derwent Reservoir. Also, I enjoy exploring, and being new to the North East there are so many wonderful places to explore, I have not even seen a fraction of them.

    If you would like to learn more about how Craig and The Unite Group can help you with your business technology needs, contact us on, 0191 466 1050.

  • What is the Cyber Essentials scheme?

    What is the Cyber Essentials scheme?

    Let’s breakdown the Cyber Essentials scheme.

    Now that we’ve covered the basics of Cyber Essentials in our latest blog let’s dive deeper into exactly what the scheme entails. How long it is valid for. As well as how we can support your business as you work through achieving the certification. It is very important your business achieves the cyber essentials certification. 61% of certified organisations say they are more likely to choose suppliers with Cyber Essentials or Cyber Essentials Plus certification.

    Cyber Essentials Scheme: Overview

    The Cyber Essentials scheme is an ISAMW self-assessment questionnaire process. The questionnaire will then be signed off by a member of the board or an equivalent signory. After this, it is then verified by a certification body trained and licensed to certify against the Cyber Essentials scheme (like ourselves here at The Unite Group). It is important before applying you ensure your organisation meets all the requirements. This includes having evidence ready to be provided to prove you meet the requirements.

    What is in the scope for Cyber Essentials?

    The scope will be agreed upon between your organisation and The Unite Group, (as your certification body), before the assessment begins. Certification can apply to your full organisation’s enterprise IT or just a subset.

    How long is Cyber Essentials Valid for?

    All certificates are valid for 12 months. They must be renewed annually, much like your cars MOT. This works well to ensure your organisation is protected against the latest cyber-attacks. As those carrying out attacks are constantly looking for new ways to catch out and successfully breach data. If you do not reapply for your Cyber Essentials Certification as the 12-month period expires, you will no longer be able to apply for contracts that require you to hold a valid Cyber Essentials certification – like Government contracts.

    What is in the Cyber Essentials certification scheme?

    The Cyber Essentials scheme covers 5 main areas:

    Access control.

    Having managing access to administrator accounts means you can protect who has access to your data and services.

    Software Updates

    Staying current with the latest software updates and security patches protects you against the newest cyber-attacks and vulnerabilities.

    Firewalls & Routers

    Creating a buffer-zone’ between your IT network and other external networks. This will ensure incoming traffic is analysed to find out if you would like to allow it access to your network.

    Secure Configuration

    Choosing the most secure setting for your device and software. As well as changing passwords and removing unused accounts and software will reduce the risk of a potential cyber-attack.

    Malware Protection

    Using properly configured anti-malware software will protect against viruses and other malware risks. This also includes to only allow trusted applications to run.

    How long does it take between submitting the online questionnaire to receive your certificate?

    The length of time it takes from application to certification can vary. Some may be verified in one or two days. Whereas, others may take around two weeks to complete the assessment. This is dependent upon your current security setup and speed of action. Those who partake in the Cyber Essentials Plus scheme should expect a longer assessment period as it involves the internal security assessment as well as an external scan.

    How can we support you through the Cyber Essentials process?

    Here at The Unite Group, we can provide support to you throughout the process. We are an authorised certificate issuing body for Cyber Essentials. As a result, we can manage the entire process for you from the initial audit, remedial works, and certificate issue.

    Do you want peace of mind that your defences will protect you from a large amount of the most common cyber-attacks? Contact us today and our friendly, knowledgeable team will be happy to explain in more detail the Cyber Essentials certification process or help you take the first steps to achieve your Cyber Essentials Certification!

  • August 2022 – Newsletter

    August 2022 – Newsletter

    It’s that time of the month again! Our newsletter has arrived! Here at The Unite Group we love to keep our customers up to date with the latest deals, tips, industry news as well as what our fantastic team are getting up to! Read our August issue to see what we have got up to in the past month!

    In this newsletter: We wish good luck to Team Unite taking on the Great North Run, we congratulate Rob for qualifying as a Cyber Essentials Assessor, we share a client spotlight on NPS, prepare for the next Network+ event & share how our Social+ team can take your digital marketing to new heights!

    To read The Unite Group’s August Monthly Newsletter, click on the image below!

    To be added to our mailing list drop us an email, info@theunitegroup.co.uk or to speak to our friendly team call us on, 0191 466 1050

  • What is Cyber Essentials Certification and why should you get it?

    What is Cyber Essentials Certification and why should you get it?

    about cyber essentials
    We answer your questions about Cyber Essentials!

    You keep hearing the term cyber essentials, but what exactly does it mean? Why should your business consider being a part of the scheme? With cyber-attacks becoming ever more common, there is no better time to understand the steps you can take to protect your business from the most basic attacks. Many cyber-attacks are carried out by low skilled individuals. So taking some basic steps can massively reduce the chance of you falling victim to one! Here at The Unite Group as your trusted technology provider we want to best advise our customers on how to protect themselves as well as their customer data. In this blog, we will explain to you the basics of Cyber Essentials. As well as how we can help & guide you through achieving the certification.

    What is Cyber Essentials?

    Cyber Essentials is a Government-backed and industry-supported scheme that allows businesses to protect themselves from cyber-attacks. The scheme lays out a clear statement of the basic cybersecurity measures an organisation should have in place to protect themselves from the growing threat of attacks.

    Cyber essentials is a foundation level certification. This was created to provide the basic controls an organisations should have in place to reduce the risk of common cyber threats. This first step protects you from 80% of the most basic cyber security breaches.

    Upon completion, organisations can then move onto Cyber Essentials Plus. This is the highest level of certification offered in the scheme, so this includes a more rigorous test of an organisations Cyber Security systems. Experts carry out vulnerability tests and ensure organisations are well protected against basic hacking and phishing attacks.

    What does the certification process include?

    Obtaining The Cyber Essentials certification is a relatively simple process

    1. Choose The Unite Group as your Provider
    2. Complete your self-assessment questionnaire and then await its review.
    3. Once your submission is approved, you will then receive your certificate.

    If for any reason you have any issues, Unite will be here to support you through the process.

    Who runs Cyber Essentials?

    It was developed and is operated by NCSC (the National Cyber Security Centre). It is the UK Government’s answer to a safer internet space for all organisations of all sizes.

    Is Cyber Essentials UK only?

    Although it was developed by the UK’s National Cyber Security Centre, it is globally recognised as a certification that enhances an organisations protection against data breaches and leaks. Therfore, organisations with global customers can complete this certification and be confident it will be recognised internationally.

    Why should you get Cyber Essentials?

    Having certification allows businesses to show you can trust them and take their security seriously when it comes to cyber security. This can open new opportunities as a lot of larger organisations will only work with companies who can demonstrate their cyber security protection measures. Many Government contracts require certification to be considered.

    However, the benefits are not only external. Internally the scheme provides a clear picture of your organisations cyber security level. You can feel confident you have taken the necessary steps to protect your businesses. Therefore eliminating some of the risk of your organisation experiencing an attack.

    Can you afford not to have certification? Are you ready to protect not only your organisation but the data of your customers by doing the Cyber Essentials certification?

    How can we support you through the process?

    Here at The Unite Group, we can provide support to you throughout the process. Unite are an authorised certificate issuing body for Cyber Essentials. As a result we can manage the entire process for you from initial audit, remedial works and certificate issue.

    Do you want peace of mind that your defences will protect you from a large amount of the most common cyber-attacks? Contact us today and our friendly, knowledgeable team will be happy to explain in more detail the Cyber Essentials certification process or help you take the first steps to achieving your Cyber Essentials Certification!

  • A chat with Rob, one of our Senior Service Engineers

    A chat with Rob, one of our Senior Service Engineers

    rob MTT
    Rob, one of our Senior Service Engineers

    Continuing on with introducing you to the team that make up The Unite Group. Next up we introduce Rob. We recently had a chat with Rob about his role…

    Growing up, what did you want to be?

    I always knew I would work in something Technology related, my family on my fathers side have been engineers or similar going back at least five generations. For about a decade I thought I would likely work in the AV field, and did a fair amount of work doing lighting or sound, starting at a youth theatre, and continuing into working in bars and clubs.

    What is your role at The Unite Group and how did you end up where you are now?

    At The Unite Group I am a Senior Service Engineer. In my role, I mostly work on projects. I started with Unite as an Apprentice, shadowing another engineer for a bit, and then working on the Helpdesk. Since then as the company has grown I have completed various qualifications to get to my role within the company.

    What does a typical day look like at The Unite Group?

    Most days start with checking the health of a few services that I manage. I’ll run though any alerts that have been generated overnight, I’ll then create support tickets for anything that requires further looking into. I also run a few health tests on demo networks that we have at the office.

    From there I then move onto emails. After which it really changes on a day to day basis. I mostly work on projects and installs now. So off to client sites for installs, or planning work.

    What is your most and least favourite part of the job?

    My favourite part of the job has got to be the process of taking apart and re-building a system to trace down a particular fault. I’ll normally do this when there is an actual ongoing issue that needs resolved, but this can also be done when we’re onboarding a new client with limited documentation, to make sure that we can fully understand any issues that might come up.

    My least favourite part of my job would be all the paperwork around the jobs. When I worked at the NHS many years ago, one of the medical leads often said “midwife means with wife, not with computer” and I can now relate.

    What is your greatest achievement?

    I’m very happy how I left a small theatre I volunteered at. When I started, the entire society had a budget of around £300, and about 5 working lights. It was always a fun challenge to get a production on with what we had available.

    Over the next 4 years myself, and a new committee managed to improve the situation somewhat. I took over as head of the technical side of the theatre, and managed to build up that side of things, training up new technicians, and managing shows on a weekly basis.

    By the time I left the society had working lights, sound system, and a budget plan for fixes and replacement going out for a decade.

    What is the best piece of advice you’ve been given?

    If you can’t explain it you don’t understand it. I always try to understand something well enough to be able to explain it simply to someone else. Often this is reduced to explain to a five year old, which while entertaining may take quite a long time.

    Where do you see yourself in 10 years’ time?

    In 10 years time, I can see my role getting a bit more specialised within The Unite Group. I’ve already started working on some more niche things and I hope to grow into more of these. One of the areas I am currently expanding my knowledge into is Cyber Essentials. I am looking forward to seeing where this takes my role within The Unite Group. As well as what opportunities it will offer to our customers to protect their organisations further against possible cyber attacks.

    How do you unwind outside of work?

    When left to my own devices there is nothing nicer than a glass of whisky and a good book.

    Want to learn more about how Rob and The Unite Group can help you with your business technology needs, contact us on, 0191 466 1050.